PDFs will be sent automatically through a link you will click on to download the pattern. This email goes to the email associated with your PayPal account. If you are not seeing the email please check to see what email you have linked to PayPal.
If you click to download the pattern and it does not open automatically please know that it is somewhere on the device. Please check the downloads folder. The system will allow you to download the PDF three times before it will say you have reached the download limit. We can reset the limit if necessary, but if you've reached the limit then the PDF is somewhere. Once you open the PDF please save it directly on your device in a place you can find it in the future.
For INTERNATIONAL CUSTOMERS: PDF patterns are automatically charged for shipping as if they are a physical product. If you are international and wish to avoid this shipping charge for PDF patterns please select US as your country at check out. Please only select this option if you only have PDF patterns in cart. Thanks.
We are always here to help and very happy to do so! Please email if you have problems.